Who we are

Suggested text: Our website address is: https://hyitraders.com/.

 

Thank you for choosing to shop with Hy I Traders (“we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our e-commerce store. By accessing or using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect various types of information, including but not limited to:

a. Personal Information: This includes your name, email address, shipping address, billing information, and contact details you provide when making a purchase or creating an account.

b. Payment Information: When you make a purchase, we collect payment details, such as credit card numbers or other payment information. Please note that we do not store your payment information; it is securely processed by our trusted payment partners.

c. Browsing Data: We automatically collect certain information about your visit to our website, including your IP address, browser type, device information, and pages viewed. We may use cookies and similar technologies for this purpose to enhance your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Order Processing: To process and fulfill your orders, communicate order updates, and provide customer support.

b. Personalization: To customize your shopping experience and product recommendations based on your browsing and purchase history.

c. Marketing: To send you promotional emails and updates about our products and services. You can opt out of marketing communications at any time.

d. Analytics: To analyze website usage, monitor performance, and improve our services, including diagnosing technical issues.

e. Legal Compliance: To meet legal obligations and protect our rights and interests.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and services, such as payment processors, shipping companies, and marketing agencies.

b. Legal Obligations: We may disclose your information in response to a legal request, court order, or government investigation.

4. Security

We take reasonable measures to safeguard your information. However, please be aware that no data transmission over the internet or storage method is completely secure. We cannot guarantee absolute security. 

5. Your Choices

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications by following the instructions in our emails.

6. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised policy on our website and update the effective date.

8. Contact Us

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at Contact Email or Form.

By using our website and services, you consent to this Privacy Policy. Please review it periodically for updates.

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